Hey gang,
I have been in the business to business industry market for a long time. I have seen companies try everything they can to generate revenue, gain more customers, and grow their business.
But the best sales step around started many years ago. This step is not hard. It's not tough. You do not have to change your sales process. Add more processes, people, or territories. You do not have to replace what you are doing now. Just enhance it.
How? It's simple. Give them what they want for less. I know you've heard all this before. But in today's economy, it works even better. Here is what I mean.
I remember working for a company that finally decided to give in and open source their software technology and product. They were losing market share and dominance they once had and enjoyed. But they refused to give in and make their product somewhat for free. As the company continued to lose market positioning and revenue, they finally decided they wanted to make their product #1 again and joined the open source community. Now Java is being used by more developers and companies in their products and this has created market share increase and revenue for the founding company. Maybe a little too late but still, some is better than none.
Remember the saying "a baker's dozen"? This all started when a baker added 1 more little cake, or donut, to the normal dozen he sold. This created more customers, and the one (1) he always gave away presented more people buying the 12 he sold. You can do the math. He dominated the neighborhood with his offerings. And whenever someone needed a dozen, they walked right passed the competitors to buy his. Why? Were they better? Who knows. The customer was able to get more for their money than was being offered by others. Resulting in more money to the baker.
So if you have a product, NO you do not have to give it away. Or do a BOGO, buy one get one free. No. Just provide free shipping. Maybe free support for a month. Something for free that will enhance your product sales and increase your customer base. Once you please one customer, word of mouth (marketing) steps in and you just got yourself more buyers without paying for marketing. See, it works both ways.
If you do service and maintenance as your business, give a month for free to existing customers. This not only will please the customer, but will get your engineers to keep the customer's product in good working order, adding value to your product line, which is your service and support offerings. When maintenance contracts are due to be renewed, your competitors may not have had the opportunity to step into the customer's environment and take your business away.
Make it easy to do business with you! If you sell products, make it easy for them to buy, install, implement, and learn how to use it. If that is a challenge, add 1 month worth of installation and training to the purchase for free. Not only do you take away the fear of the purchaser deciding to buy your product, your engineers get the opportunity to show off the workings and functions of the product because it is installed at top performance and it is "tweeked" to run like it is suppose to. Not really that possible if the buyer has to do all of the installation and tuning themselves, even if you do have the best installation training steps provided. I know myself, if I can buy something and it comes with free installation and tuning, that makes it more valuable to me to select that product over others.
But it is up to you. If you care not to give away anything, look at your competitors and see why they may have beat you over a potential customer. Did they give something for free you did not? Did they provide something you didn't but could?
Remember, when this economy begins to repair itself, and it will, more businesses will start spending money again, and they will remember the companies that helped them by providing a little something for nothing to what they were already purchasing. Guess who they will call on to reorder and may even throw in a little something extra on their part as a thank you gift? Who knows, it could be your company getting revenue you expected you would not get because you gave some of it away for free.
Want more tips, go to my websites and grab my products. And shipping is free. Don't see something you need, let me know and I'll do my best to get it to you. May even discount it as a thank you.
What do you think? Leave me a comment and let me know. Thanks. Happy marketing.
Saturday, March 27, 2010
Sunday, February 14, 2010
Sales vs. Marketing
Sales and sales teams make the deals. They bring in revenue, convert prospects into buyers, turn buyers into customers, and work to keep these customers buying more products and services being offered to meet their needs.
Marketing and marketing departments create the programs, materials, tools, and events that bring in prospects, create sales leads, attract customers and business, and support the sales teams, sales cycle and marketplace. They also support the product line.
Sales and Marketing are equally important to each other. A good sales team is as good as the marketing team to meet the drive and momentum of the market and line of business. A good marketing team is as good as the sales teams to meet the demand of the products.
Some executives view marketing as an overhead. A cost they can do without when budgets are tight, revenue is not coming in, and times are tough. So marketing budgets are cut and staff members are laid off. This is a bad business decision.
The executives forget when times were good, money was coming in, and deals were being made and closed, was due to the two teams working as one. Marketing and Sales were meeting each others needs with producing the tools and events to make the products attractive for the business buyer, and closing the deals to meet revenue quotas.
Sales teams should not create marketing and product materials to do their jobs. This creates a gap that the customers, prospects, and competition see instantly, even when the sales executives do not. Sales needs marketing, marketing needs sales. The product managers need both. The executives need all three and some.
Marketing departments produce sales collateral materials used by sales representatives (reps) that call on other businesses. They know what the sales teams need to meet the demand of their prospects and customers in the most beneficial way that support the sales cycle, product, brand, and company.
Items such as company and product profile sheets, product briefs, technology adoption papers, ROI case studies and calculations, white papers, success stories, and press releases are all sales materials created by marketing.
These materials are distributed to customers and prospects at trade shows, sales events, and promotional activities where the business buyers are.
Having the right sales materials to promote a product or service can often make or break a sales deal.
The right combination of sales materials support the sales cycle and efforts while providing product features and benefits to the buyer, special offers, and projecting a confidence in the company and product for their purchase decisions.
Sales collateral also helps educate the marketplace or in-house sales teams. These materials help develop sales and marketing tools and promote competition.
Marketing is needed to create the sales materials, provide the tools to support the sales reps and sales cycle, and produce the events to make the products, the company, and the brand attractive to the business buyers.
Sales are needed to make the transactions, to close the deals, and to meet the buyer's expectations with the product being offered, and to keep these customers happy. They are the first line of attack but cannot fight the competition without good marketing supporting the battle.
Sales and Marketing teams need each other. Business executives need to recognize this and realize that sales revenues will surpass quotas and allow the company to “beat the street” with profits and gains that meet and beat expectations when both teams work as one.
If you only expect Sales to do all of this, it is like sitting on a 3 legged stool. Someone will eventually fall. Don't let it be your company.
Disagree? Then let me know. Comments are welcomed.
Marketing and marketing departments create the programs, materials, tools, and events that bring in prospects, create sales leads, attract customers and business, and support the sales teams, sales cycle and marketplace. They also support the product line.
Sales and Marketing are equally important to each other. A good sales team is as good as the marketing team to meet the drive and momentum of the market and line of business. A good marketing team is as good as the sales teams to meet the demand of the products.
Some executives view marketing as an overhead. A cost they can do without when budgets are tight, revenue is not coming in, and times are tough. So marketing budgets are cut and staff members are laid off. This is a bad business decision.
The executives forget when times were good, money was coming in, and deals were being made and closed, was due to the two teams working as one. Marketing and Sales were meeting each others needs with producing the tools and events to make the products attractive for the business buyer, and closing the deals to meet revenue quotas.
Sales teams should not create marketing and product materials to do their jobs. This creates a gap that the customers, prospects, and competition see instantly, even when the sales executives do not. Sales needs marketing, marketing needs sales. The product managers need both. The executives need all three and some.
Marketing departments produce sales collateral materials used by sales representatives (reps) that call on other businesses. They know what the sales teams need to meet the demand of their prospects and customers in the most beneficial way that support the sales cycle, product, brand, and company.
Items such as company and product profile sheets, product briefs, technology adoption papers, ROI case studies and calculations, white papers, success stories, and press releases are all sales materials created by marketing.
These materials are distributed to customers and prospects at trade shows, sales events, and promotional activities where the business buyers are.
Having the right sales materials to promote a product or service can often make or break a sales deal.
The right combination of sales materials support the sales cycle and efforts while providing product features and benefits to the buyer, special offers, and projecting a confidence in the company and product for their purchase decisions.
Sales collateral also helps educate the marketplace or in-house sales teams. These materials help develop sales and marketing tools and promote competition.
Marketing is needed to create the sales materials, provide the tools to support the sales reps and sales cycle, and produce the events to make the products, the company, and the brand attractive to the business buyers.
Sales are needed to make the transactions, to close the deals, and to meet the buyer's expectations with the product being offered, and to keep these customers happy. They are the first line of attack but cannot fight the competition without good marketing supporting the battle.
Sales and Marketing teams need each other. Business executives need to recognize this and realize that sales revenues will surpass quotas and allow the company to “beat the street” with profits and gains that meet and beat expectations when both teams work as one.
If you only expect Sales to do all of this, it is like sitting on a 3 legged stool. Someone will eventually fall. Don't let it be your company.
Disagree? Then let me know. Comments are welcomed.
Saturday, February 6, 2010
Creating Successful Sales Collaterals
Hey gang,
Continuing on the topic of Sales Collaterals, the marketing materials used to generate sales and draw attention to your products and brand, here are some steps to be considered for successful sales collateral:
Successful Sales Collateral materials can range from 5-10 pages.
For tips on creating other sales collaterals such as brochures, case studies, podcasts, product spec sheets, sales presentations, teleseminars, and webinars go to www.frankb2b.com and www.frankb2b.net
There you go. Good luck on your sales efforts. Using these tips will help. Let us know how you do it. Comments are welcomed.
Continuing on the topic of Sales Collaterals, the marketing materials used to generate sales and draw attention to your products and brand, here are some steps to be considered for successful sales collateral:
- Presentation materials must be clear. PowerPoint presentations, handouts, and notes should be precise and clear enough that the buyers can make sense of them even when they are not there; the sales meeting or presentation.
- Features and Benefits. If aimed towards buyers who use spec sheets or standard checklists, include them in the collateral showing advantages of the product while being honest about what it can do. Some buyers like features as much as benefits.
- Technical Specs. Technical products must have a data sheet of specifications in a clear, precise, and accurate representation that is easily understood by the buyer.
- A Defined Ordering process. Remove all obstacles to the buyer using the client's ordering process. If the buyer prefers to order everything online or over the phone, and not meet with a sales person, then provide that step in the collateral materials.
Successful Sales Collateral materials can range from 5-10 pages.
For tips on creating other sales collaterals such as brochures, case studies, podcasts, product spec sheets, sales presentations, teleseminars, and webinars go to www.frankb2b.com and www.frankb2b.net
There you go. Good luck on your sales efforts. Using these tips will help. Let us know how you do it. Comments are welcomed.
Saturday, January 30, 2010
5 Varieties of Sales Collateral
Sales and Marketers,
Sales Collateral materials will continue to be needed and required in the business to business (B2B) industry market even in today's economy.
Here are 5 Varieties of Sales Collateral materials, to name a few:
1. Brochures. Should communicate the unique selling proposition and explain the benefits of the core product and solution offerings.
2. Data Sheets. Along with brochures, can match company and products together to provide details on the core offerings.
3. Technology Buyers Guide. This is a small magazine-like brochure to help educate the buyer on what they need to know to evaluate the system, product, or service offerings for a more influenced buying decision. Some of these are known as “Fudd Busters” designed to eliminate competitor's competition materials they have passed to the prospect about your client.
4. Sales kits. PowerPoint presentations, Brochures, Handouts, “Fudd Busters”, Proposals, Contracts, Statement of Work documents, etc.
5. New Client Welcome kit. Used after a sale to thank the buyer, provide additional information like service and support contacts, suppliers, offers to encourage referrals, fill out satisfaction surveys, etc.
These are just a few. As the economy continues to improve and businesses begin their marketing and sales campaigns, more and more of these materials will be required and used. These are your Sales collateral materials that some if not most businesses cannot afford to be without. Especially in the business to business (B2B) market.
What do you think? Let me know. Comments are welcomed.
Sales Collateral materials will continue to be needed and required in the business to business (B2B) industry market even in today's economy.
Here are 5 Varieties of Sales Collateral materials, to name a few:
1. Brochures. Should communicate the unique selling proposition and explain the benefits of the core product and solution offerings.
2. Data Sheets. Along with brochures, can match company and products together to provide details on the core offerings.
3. Technology Buyers Guide. This is a small magazine-like brochure to help educate the buyer on what they need to know to evaluate the system, product, or service offerings for a more influenced buying decision. Some of these are known as “Fudd Busters” designed to eliminate competitor's competition materials they have passed to the prospect about your client.
4. Sales kits. PowerPoint presentations, Brochures, Handouts, “Fudd Busters”, Proposals, Contracts, Statement of Work documents, etc.
5. New Client Welcome kit. Used after a sale to thank the buyer, provide additional information like service and support contacts, suppliers, offers to encourage referrals, fill out satisfaction surveys, etc.
These are just a few. As the economy continues to improve and businesses begin their marketing and sales campaigns, more and more of these materials will be required and used. These are your Sales collateral materials that some if not most businesses cannot afford to be without. Especially in the business to business (B2B) market.
What do you think? Let me know. Comments are welcomed.
Sunday, January 24, 2010
Sales Collaterals in B2B
Sales and Marketers,
As you know, Sales Collaterals are required in business to business even in today's economy.
Marketing departments need to create sales aids to get the product(s) name and information out to other businesses within the market segment the company sells into. These are sales collateral items such as company and product profile sheets, product briefs, technology adoption papers, ROI case studies and calculations, white papers, success stories, etc. These items are needed more and more as the topics vary frequently.
Sales collaterals are materials used by sales representatives (reps) that call on other businesses. These materials are also used to pass out at trade shows and sales events.
Having the right sales materials to promote a product or service can often make or break a sales deal. Buyers want to get the information they need, but it has to catch their attention, influence their decision, and motivate them to make the purchase.
The right combination of collateral materials is to support the sales cycle and efforts while providing product features and benefits to the buyer, special offers, and projecting a confidence in the company and product for their purchase decisions.
Product handouts consisting of 2-10, 8 ½ x 11”, pages are sales collaterals in high demand. These are handouts with company information, graphic images, and content description of the product or products. A graphics artist is required depending on the layout and images desired.
Sales collateral can also help educate the marketplace or in-house sales teams. These materials help develop sales and marketing tools and promote competition. For example: “Fudd Busters”, documentation that provides competitive materials to show the company and product's superiority over their competitors, can drive sales quickly.
Enterprise management solutions have become increasingly complex, not only in product design, but within a more competitive, converging IT marketplace. IT users have a wide choice of products and services that all claim to be the best solution.
That is basically what Sales Collaterals are and why they are needed. Come back and check out my next blog where I'll list the 5 Varieties of sales collateral materials familiar in the Business to Business industry market.
Got a comment? Let us know.
As you know, Sales Collaterals are required in business to business even in today's economy.
Marketing departments need to create sales aids to get the product(s) name and information out to other businesses within the market segment the company sells into. These are sales collateral items such as company and product profile sheets, product briefs, technology adoption papers, ROI case studies and calculations, white papers, success stories, etc. These items are needed more and more as the topics vary frequently.
Sales collaterals are materials used by sales representatives (reps) that call on other businesses. These materials are also used to pass out at trade shows and sales events.
Having the right sales materials to promote a product or service can often make or break a sales deal. Buyers want to get the information they need, but it has to catch their attention, influence their decision, and motivate them to make the purchase.
The right combination of collateral materials is to support the sales cycle and efforts while providing product features and benefits to the buyer, special offers, and projecting a confidence in the company and product for their purchase decisions.
Product handouts consisting of 2-10, 8 ½ x 11”, pages are sales collaterals in high demand. These are handouts with company information, graphic images, and content description of the product or products. A graphics artist is required depending on the layout and images desired.
Sales collateral can also help educate the marketplace or in-house sales teams. These materials help develop sales and marketing tools and promote competition. For example: “Fudd Busters”, documentation that provides competitive materials to show the company and product's superiority over their competitors, can drive sales quickly.
Enterprise management solutions have become increasingly complex, not only in product design, but within a more competitive, converging IT marketplace. IT users have a wide choice of products and services that all claim to be the best solution.
That is basically what Sales Collaterals are and why they are needed. Come back and check out my next blog where I'll list the 5 Varieties of sales collateral materials familiar in the Business to Business industry market.
Got a comment? Let us know.
Sunday, January 17, 2010
The use of Teleseminars in B2B
In my last Blog, I mentioned that Teleseminars, seminars done over the phone, are useful in business-to-business (B2B) even in today's economy.
Teleseminars are faster, cheaper, and will reach many more audiences in just one session. It is a lot more effective than getting a group of people in a room, expect them to sit still, and listen to a speaker like at a seminar event in an office or business center.
Plus you can record and use them over and over again. Here are some good uses that Teleseminars provide to your company's marketing activities.
Teleseminars are great for:
So for the next marketing event that is listed above, try using teleseminars to make it happen. If you are not sure how to set one up, contact your phone and bridge line carrier. They offer these services and provide instructions and how-to's.
Can you provide more tips on Teleseminars? Let us know. Your comments are welcomed.
Teleseminars are faster, cheaper, and will reach many more audiences in just one session. It is a lot more effective than getting a group of people in a room, expect them to sit still, and listen to a speaker like at a seminar event in an office or business center.
Plus you can record and use them over and over again. Here are some good uses that Teleseminars provide to your company's marketing activities.
Teleseminars are great for:
- Free introduction of a new product or service.
- Interviewing an expert about a product or to create one.
- Introducing a partner's product to the client's customers.
- Introducing the client's product to their partners.
- Doing internal training to the company engineers or sales force.
- Providing a training session to prospects for a fee.
- Providing a series of training sessions to prospects for a fee.
So for the next marketing event that is listed above, try using teleseminars to make it happen. If you are not sure how to set one up, contact your phone and bridge line carrier. They offer these services and provide instructions and how-to's.
Can you provide more tips on Teleseminars? Let us know. Your comments are welcomed.
Sunday, January 10, 2010
Teleseminars in B2B
Hey gang,
Sales and marketing teams produce programs and promotions to get the sales messages out to prospected buyers. This is still a requirement even in today's economy.
Face to face seminars and sales meetings in convention centers and hotels were the normal sales event that made this happen. Now companies are using the phone (teleseminars) and internet (webinars) to get the sales messages out in the business-to-business (B2B) market. This is not something new to the sales and marketing teams. But these programs have become more economical as these events can be recorded and used over and over again to the company's advantage.
Teleseminars, or teleconferences, are events that are broadcast over voice bridge lines and accessed by a telephone. It is reached through the bridge line where many participants from all locations dial in and provide an access code in order to hear the conference or seminar live. It is generally recorded and available for dial-in access to hear the seminar at a later time for those participants not able to attend the live session.
Teleseminars are often used to get the sales messages out to a larger audience versus in person; face to face to one group, or hosting a seminar event in one location. This makes it available for persons not in the location the seminar is being presented. This also provides flexibility to the presenter as they can produce the seminar from their desk and have the seminar recorded. These recordings can become saleable items or provided as giveaways at company sales events.
They can last from 30 minutes to several hours long. The format can be question and answer type seminars with two or more speakers involved, or 1 speaker going through a session on a particular product or subject that interests the audience.
They are educational and provide “how-to” sessions with small to large audiences local or worldwide.
They're useful to organizations that seek to outgrow their competition through seminars but cannot afford to go to different locations each week conducting these.
They're useful for professional training and skill building sessions that may take several days to weeks of classes. You can train many people located throughout the world with week long training sessions. This can be internal training events as well.
Teleseminars are more faster, cheaper, and will reach many more audiences in just one session. It is a lot more effective than getting a group of people in a room, expect them to sit still, and listen to a speaker like at a seminar event in an office or business center.
For your next sales event, think about using the phone and do a teleseminar. This is a marketing event that you can use over and over again, time after time.
There you go. Tell us what you do in conducting your own teleseminars. Your comments are welcomed.
Sales and marketing teams produce programs and promotions to get the sales messages out to prospected buyers. This is still a requirement even in today's economy.
Face to face seminars and sales meetings in convention centers and hotels were the normal sales event that made this happen. Now companies are using the phone (teleseminars) and internet (webinars) to get the sales messages out in the business-to-business (B2B) market. This is not something new to the sales and marketing teams. But these programs have become more economical as these events can be recorded and used over and over again to the company's advantage.
Teleseminars, or teleconferences, are events that are broadcast over voice bridge lines and accessed by a telephone. It is reached through the bridge line where many participants from all locations dial in and provide an access code in order to hear the conference or seminar live. It is generally recorded and available for dial-in access to hear the seminar at a later time for those participants not able to attend the live session.
Teleseminars are often used to get the sales messages out to a larger audience versus in person; face to face to one group, or hosting a seminar event in one location. This makes it available for persons not in the location the seminar is being presented. This also provides flexibility to the presenter as they can produce the seminar from their desk and have the seminar recorded. These recordings can become saleable items or provided as giveaways at company sales events.
They can last from 30 minutes to several hours long. The format can be question and answer type seminars with two or more speakers involved, or 1 speaker going through a session on a particular product or subject that interests the audience.
They are educational and provide “how-to” sessions with small to large audiences local or worldwide.
They're useful to organizations that seek to outgrow their competition through seminars but cannot afford to go to different locations each week conducting these.
They're useful for professional training and skill building sessions that may take several days to weeks of classes. You can train many people located throughout the world with week long training sessions. This can be internal training events as well.
Teleseminars are more faster, cheaper, and will reach many more audiences in just one session. It is a lot more effective than getting a group of people in a room, expect them to sit still, and listen to a speaker like at a seminar event in an office or business center.
For your next sales event, think about using the phone and do a teleseminar. This is a marketing event that you can use over and over again, time after time.
There you go. Tell us what you do in conducting your own teleseminars. Your comments are welcomed.
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